After spending the entire week this week getting frustrated with the Orange call centre staff for not really helping me with my PPP Server down issue, I thought I'd go about blogging the way that I solved the issue for myself after a few hints from the forums on the internet here... http://forums.broadbandbuyer.co.uk/forum_posts.asp?TID=4891&PN=1
Right guys here's the defacto standard solution for solving the PPP Server down issue.
- Get hold of a 3Com OfficeConnect ADSL Wireless 11g Firewall Router.
- Factory reset it after plugging it in, by holding down the reset switch at the back with a pen for at least 5 seconds
- Connect your laptop / desktop to one of the LAN ports using a standard ethernet cable (I didn't use a cross over cable)
- Restart your computer
- Log in, then open an Internet explorer browser to http://192.168.1.1
- Connect in using the default password admin
- Run through the wizard pages, making sure that you select PPPoA mode as your connection mode
- Enter your username i.e. yourname.orangehome.co.uk@fs and your password, and leave all other settings alone, until you get to the final page, where you hit apply button.
- If it doesn't connect the first time, then get back into the admin site, and disable the Firewall on the router, then try connecting again.
The only other things I did apart from the above steps were to use the other speedtouch splitter that came with my livebox, disabled the firewall on my laptop while connecting, unplugged the phone from the speedtouch splitter, and turned off the livebox as well before connecting with the 3com router.
I hope all this helps, as the most obvious thing that seemed to be the key for me was the selection of the PPPoA mode for connection, as the same box did not work with PPPoE mode selected. However I'm wondering as it seems from other posts that PPPoE mode works for some people, if it's just the act of switching from PPPoE to PPPoA that does it.
Happy surfing guys.