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Ergo

Very random thoughts on a variety of interactive media topics. Broadly looking at experience design, brand, digital consumer strategies, innovation and a fair dollop of user-facing technology. I'm Experience Director at EMC Consulting and you can also find me masquerading as @poleydee on Twitter.

Brucey proves CPA exists!

We've been saying for a while now that we've been observing behaviours in users of digital media where they are not consuming digital media alone, but retaining a continuous partial attention (or here) of multiple media at the same time.

In the very young, this can extend to 4 or 5 things at a time - mobile phone, instant messenger, web and TV or X-Box for example.

In us oldies, we believe it to be web and TV mainly, or web and radio, web, instant messenger and TV at a stretch.

Well, now I have firm populist proof. At 11.25pm tonight, on the Friday Night with Jonathan Ross show on BBC1, Jonathan was interviewing Bruce Forsyth - an entertainment legend in the UK!

Jonathan suggested that people go and sign up to the Facebook group "Give Bruce Forsyth a knighthood" - I found the group within about a minute and a half and there were 2,117 members. As I now check it 10 minutes later, the number is: 2,658. The rate of increase was VERY rapid in the first two or three minutes and tailed off after about 5. Within a minute, nearly 200 had joined up.

To me... absolute proof that we are consuming more media overall, not less TV... (actually we knew that already, but this is just a slightly more fun illustration!).

The TV companies can rest easy - social networks aren't taking away their viewers. They're just partially occupying them whilst they watch TV!

The lesson? TV companies: when you tie your content to these social networks and find ways to interact between the two media, people respond... quickly. They obviously like it. So do it more!

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susan.calvin said:

I notice that there are now over 11,000 members. The power of TV eh?

February 28, 2008 22:28
 

Paul.Dawson said:

Indeed - now at 13,323. As Brucey would say "Didn't they do well??!"

March 11, 2008 22:54

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About Paul.Dawson

I started working in 'new media' when it was new... around 1996, doing websites for people like DHL and Cellnet (remember them?) as well as CD-Roms for people like Dorling Kindersley. I joined Conchango in 1999 because I was fed up with the conflicts and overlaps between the companies that we tended to partner with to deliver these things. Usually it was a tech company and a marketing agency. Neither had the user's needs in mind, and both were trying hard to take business away from each other. So at Conchango I saw the opportunity to create an integrated team, who as a result of all being on the same side, and following good user centred design process, delivered better stuff for both our clients and their customers. Bizarrely, now that we have teams who truly understand all these aspects of projects, we now partner very well with both tech and creative companies! So we built an interactive media team who do design, branding and user experience, and since 2006 have consistently been rated best in Europe at this by Forrester Research. Which was nice! Since then I've worked on digital strategy and innovation for companies like Virgin Atlantic, Barclays, Tesco and other great clients as part of EMC Consulting. Now I spend a lot of time evangelising to customers and at conferences, about what EMC Consulting do in the field of Customer and Brand Experience, as well as still working for real clients on real projects. The final thing I do is look out for what new user-facing technologies will be relevant to us, our customers and consumesrs. I help shape how we adopt them, and how we apply them, and how we build the skills we need to be the best at them.

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