Welcome to EMC Consulting Blogs

Browse by Tags

• airline
• bill buxton
• blogging
• BMW
• Brand
• Conchango
• conference speaking
• Customer Experience
• digital marketing
• eCommerce
• experience
• Experience Design
• Innovation
• Just a bit of an update
• Kiosk
• Lou Carbone
• media
• microsoft
• MIX08
• MIX09
• product design
• Public Speaking
• Retail
• Total Experience Design
• TxD
• UCD
• UK
• User Centred Design
• UX

• So long and thanks for all the fish

  Hello, Well, this is a tricky blog post to write, but let's cut straight to it. After May 31st 2011, I will no longer be at EMC Consulting. I've decided that after 18 years of working, and 12 years at EMC Consulting (Conchango and OS Integration) that Read More... Posted 24 May 2011 16:16 by Paul.Dawson | 2 Comments Filed under: Customer Experience, eCommerce, User Centred Design, Retail, Total Experience Design, Experience Design, Public Speaking, media, blogging, UK, airline, EMC Consulting, TxD, UCD, BMW, experience, microsoft, conference speaking, Conchango, UX

• A definition: Total Experience Design

  If you follow this link you’ll see how much we talk about Total Experience Design here at EMC Consulting (formerly Conchango) and I recently gave a talk at the Forrester Marketing Forum Europe where we also talked about it as an approach to orchestrating Read More... Posted 01 December 2009 00:24 by Paul.Dawson | 6 Comments Filed under: Customer Experience, User Centred Design, Kiosk, Total Experience Design, Brand, MIX08, Experience Design, digital marketing, product design, Innovation, bill buxton, MIX09, EMC Consulting, TxD, Lou Carbone

• Back on the wagon

  A short post just to let you know I’m still alive and what’s been going on recently. Here, the transition from Conchango to EMC Consulting is complete. Although it means absolutely no difference to the great work we do for clients, it’s starting to make Read More... Posted 24 November 2009 23:57 by Paul.Dawson | 0 Comments Filed under: Public Speaking, Just a bit of an update, EMC Consulting