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Can Microsoft Surface handle your drink?

At the Tesco wine fair the Microsoft Surface table turns from a bar in to a rich immersive experience for the wine enthusiasts to explore content though touch and natural gestures. The punters had their own take on the five Ss in tasting wine.  So as spit became swallow and their hand-eye coordination slowly declined over the day, you waited for the inevitable to happen as the enthusiasts reached out to interact with the digital content with their wine glass sat precariously on the Surface tabletop.

Microsoft provides instructions on how to clean and care for the Surface tabletop but I couldn't find any documentation about the unit’s ability to cope with sizeable spillage.  What would happen if a pitcher of beer accidentally got knocked over?

I don’t have an answer from Microsoft but here’s my conclusion...

Microsoft is targeting customers in the retail, hospitality and entertainment businesses.  Sheraton Hotels and Harrah's Casino have already rolled out Microsoft Surface. They offer social experiences in public situations which expose the table to all manner of drinks – hot or cold, soft or alcoholic – and it’s inevitable that spillages will occur. Would Microsoft target restaurants, hotels and casino’s if they didn’t have confidence that the unit could handle some spillage?  As of yet I’ve not heard of any Surface owners suffering any problems from drink spillages

The horizontal form factor provides a collaborative experience and enables object recognition by users placing physical objects on the tabletop. It’s one of the unique features of Microsoft Surface and something that lends itself so well to drinking and dining experiences.  If Microsoft is serious about the horizontal form factor then the unit would need to withstand food and drink spillage. And they certainly are serious – Microsoft is currently working on an R&D project (SurfaceWare) that will measure the amount of liquid remaining in your glass by projecting a laser through a glass with an optical prism designed in the base. The bar staff could then be alerted at the perfect time to offer the diner a top-up. More evidence that Microsoft sees Surface being a great device for bars and restaurants, where punters can browse virtual wine cellars and food menu’s, ordering and then dining off the table.

And why would Microsoft take waterproofing lightly?  Consider what is inside the unit. At the core of the unit is a high-end PC running Vista, five infrared cameras and a rear projector.  Protecting the £8500 unit from liquid spillage is a given.

And anyway, waterproofing computer devices is nothing new.  We already have waterproof laptops that can withstand coffee or water spills, and even be taken in to the shower! Plasma Product Innovations has developed a chemical that can make any material 100% waterproof. Wired had an interesting article on this waterproof technology.  So we’re not short on waterproof technologies.

 

We've had several beer spillages on our unit but everything still functions and performs as it should. So until I hear otherwise from other Surface owners out there I will assume that the unit can more than hold its own with drink spillages. 

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Tom Collier said:

Can Microsoft Recommend A Good Steakhouse???

The mouse may not be going the way of the floppy disk just yet, but touchscreens may one day make them obsolete.

The kind of advanced touchscreens made popular by the tiny Apple iPhone are coming to full-sized computers by way of the Microsoft Surface computer interface.

Surface “changes the whole concept of how you interact with computers,” said Matt Champagne, director of product management for Microsoft Surface. “Touch is really becoming ubiquitous. Surface goes past touch.”

Under the hood, these 30-inch rear-projection table-like displays run a modified version of Windows Vista, making it relatively easy to develop new applications. It uses a proprietary infrared camera system to figure out where your digits are and acts accordingly. The current list price for a Surface is $12,500, pricey for the average user, but manageable for retail and hospitality franchises.

“It’s a great tool for the retail experience,” Champagne said.

In August, the Sheraton New York Hotel & Towers, at Seventh Ave. and 53rd St., got a new concierge in the form of one of these displays as part of a nationwide test. Simply by pointing a finger at the menu, you can open restaurant locations and reviews. By flicking it across the desktop you can fan them out and decide what you want for dinner. It’s the same idea for music and photos – point, drag and play. Just grab the edges and stretch to make the photo bigger.

Everyone who’s used it loves it, “especially children,” Champagne said.

That my friends is your answer!!!

November 25, 2008 20:55
 

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