Welcome to EMC Consulting Blogs

December 2008 - Posts

• Surface Card Sorting

  Before the festive holiday kicked in I intended to design a Microsoft Surface Card Sorting application but time ran out without me getting much further than a brief conversation over a cuppa with some user experience colleagues and a few very rough and Read More... Posted 22 December 2008 17:20 by Richard.Wand | 1 Comments Filed under: customer experience, user centred design, user experience, interactive media, usability, user research, persona, conchango, microsoft surface, intuitive, innovation

• Digital play as an alternative to drugs

  Friday 28th November saw the first of the Virgin Atlantic VJAM workshops to brainstorm ways to improve the travel experience for customers. Conchango took the Microsoft Surface unit along and I played guardian and host of this device for most of the day. Read More... Posted 04 December 2008 19:33 by Richard.Wand | 6 Comments Filed under: customer experience, user experience, interactive media, digital media, usability, conchango, rich media, microsoft surface, total user experience, intuitive, innovation