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Occasionally, the Task Board for Team System (TBfTS) configuration files get corrupted and you may see an error:

Root Element is missing.

Usually, running an application repair (via the Programs and Features / Add Remove Programs dialog) fixes this issue. However, it is sometimes necessary to perform a complete clean up of the TBfTS application files.

Complete Clean Installation.

1. Close all TBfTS applications.
   
2. Uninstall the TBfTS.
   
3. Ensure that the installation program folder is completely removed. If not, manually delete it and it’s contents.
   
   Default installation location: c:\program files\Conchango\TaskBoard\v2
   
   
4. Delete all the user specific configuration files. See “Finding my configuration files” below.
   
   Note: This process should be repeated for each machine user account that uses the TBfTS application.
   
   
5. Re-install the application.
   

Finding my configuration files.

The location of the configuration files will be dependent on your operating system and what version of the task board you have installed. Follow the below steps to find your configuration files location.

1. Identify your local application data profile folder. (See “Environment Variable Shortcuts” below)
   
   Windows XP:
   
   c:\documents and settings\[PROFILENAME]\Local Settings
   
   Windows Vista / Windows 7:
   
   c:\users\[PROFILENAME]\AppData\Local
   
   
2. Identify the company specific data folder.
   
   Either “Conchango” or “EMC_Corporation”.
   
   
3. Find the TBfTS folder.
   
   TBfTS Version 1: Conchango.TeamSystem.Task_StrongName_tcjcsnwg1evivxorm40eb4wyrbfil40d/1.0.0.1
   TBfTS Version 2: Conchango.TeamSystem.Task_StrongName_hsahjtmxi50aenjduwbwprs2ombd4fap/2.0.0.1

When combined, the resulting path will be something like:

• C:\Users\[PROFILENAME]\AppData\Local\CONCHANGO\Conchango.TeamSystem.Task_StrongName_hsahjtmxi50aenjduwbwprs2ombd4fap\2.0.0.1

In this folder you should find the two configuration files:

• DefaultColumnLayout.xml
• user.config

Environment variable shortcut.

You may also be able to identify your local application data folder using one of the below environment variables:

• Windows XP: %APPDATA%
• Windows Vista / 7: %LOCALAPPDATA%