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I’ve been talking about the state of the high street for my last few posts and of course will continue to discuss and debate the future and where there could be some light at the end of the tunnel (looking specifically at the launch of Wellworths - a great well done to Claire Robertson and her team or re-invigorated and re-invented retail takes a ...

Retail readiness... Retail is in the detail... Christmas is coming..READY?? For retailers that have checked, double checked, reviewed, written post-Christmas documents around key learning’s from the past year – and how to ensure that next Christmas is even more successful that the one just passed. The teams then go into overdrive ...

What to do? You spent months pouring over your choices, listened to internal concerns and external advice. You raised your CAPEX over 5 years for your businesses eCommerce / web platform - and that was in 2003! Now as 2008 fast approaches it's finale - IT Directors, eCommerce Directors.... now look at what to do next? Review their KPIs and decide ...

Continuing the 360° Retail theme that I started in July this is the next instalment - that when completed you will have the fundamentals of a 360° Retail Guide. Staff & Operations In retail one of the biggest assets is of course the staff. These are the customer facing element of the retail business. They hold such value that ...

...TO LATE!!! As most (hopefully ALL) retailers know Easter is the second most important trading time after Christmas! However - how many retailers were ready for this Easter ?? - because this Easter is going to be tough ride... Most retailers will have planned Xmas >> Winter Sale >> Easter - roughly in that order - base their ...