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Hello,  Well, this is a tricky blog post to write, but let's cut straight to it. After May 31st 2011, I will no longer be at EMC Consulting. I've decided that after 18 years of working, and 12 years at EMC Consulting (Conchango and OS Integration) that it's time for a bit of a rest! This company, its people and clients, have been a ...

Before the festive holiday kicked in I intended to design a Microsoft Surface Card Sorting application but time ran out without me getting much further than a brief conversation over a cuppa with some user experience colleagues and a few very rough and barely legible sketches of the application interface. To make sure I don’t ...

In a previous post, Object Recognition leads the way for Microsoft Surface, I touched on how Microsoft Surface recognizes devices placed on top of it.  Microsoft Surface reads a small square 8-bit tag that is attached to an object so that users can interact with it.  The tag is a combination of dots that works like a barcode. When ...

  Childlike, in many ways, I retained that inquisitive nature which makes children so frustrating and adorable in equal measures.  Not a thing escapes Isobel’s attention without the questioning of what is that daddy? The Internet gives me access to such a wealth of information and satisfies my urges as an information whore.  ...

At the Tesco wine fair the Microsoft Surface table turns from a bar in to a rich immersive experience for the wine enthusiasts to explore content though touch and natural gestures. The punters had their own take on the five Ss in tasting wine.  So as spit became swallow and their hand-eye coordination slowly declined over the day, you ...

During the Surface workout Isobel demonstrated the magic of Microsoft Surface.  The one feature of Microsoft Surface that Bel didn’t touch on was object recognition.  Yet object recognition is one of the features of Microsoft Surface that really excites me. The five cameras inside the unit can recognise objects placed on the ...

The report on the top 50 UK retailers customer services proposition is still in progress.  By progress I mean that all the criteria for evaluating their proposition has been recorded and I now need to review the findings to make some sense of it.   In the meantime as a light aperitif here's a preamble around the all-important Customer ...

Today is day 1 of the Retail Week Conference 2008.  I arrived in time for the breakfast briefing, sporting a Conchango t-shirt. My trim figure barely made a dent in the XL Conchango t-shirt leaving plenty of room for a couple of colleagues to squeeze in. After a much-needed caffeine injection and over-indulgence in fresh croissants I ...