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As a follow on to my previous blog post around Searching - and the value of digging around those search logs - I wanted to highlight an additional search on returned pages - especially those pages that highlight a 404 or 4xx page! 404/4xx pages are synonymous with a failed or broken web experience. You travel through a website of your choice ...

Three days ago, I joined my client's team as their first user experience designer. Today, I officially became an ''impediment''. Those people familiar with Agile development methods may recognize the particular significance of the term 'impediment'. In this case, it means that someone else's work can't continue until mine is ...

A quick update for you to let you know all the exciting perm roles are currently looking to fill: Senior UX Architects UX Architects Business Analysts (Retail and Financial Services) Senior Project Managers (Retail and Financial Services) Associate Creative Director Senior UI Developer Art Directors  Senior Designers Copywriter I ...

Thanks to all of you that have emailed me regarding my post, I do enjoy the emails that I receive from around the world - and there were a number of questions posed that I decided to add as a supplement Blog post to the original post from yesterday... First off, questions around the iTunes image that was posted... I used to live in the ...

With Midem  only two weeks away, the South of France will again, be a stage for the music industry to work itself into a frenzy to figure out the best route forward into discovering how to rescue itself from the brink of its own self-importance/ destruction. I’ve attended, spoke & networked through many of these events in ...

We’re delighted to be hosting UX Sketch Club again. The next session is next week – Tuesday 1st November. Read all about it at http://groupspaces.com/UXSketchClub/item/194514 At this sketchclub we will look at visual explanations. How can we put our thoughts into clear structures that explain a problem, a system, a process, a product,... We'll ...

Global Site Mapping exercise from World Reserve Financial client

This is an example of an introductory UX exercise used to derive User Classes, Targeted Content, and Task Analysis

In my last post, I described the somewhat painful experience I had doing QA on a system I had designed, but where the designs were “thrown over the wall” to the development team. I’m still mulling over what lesson I can draw from this. The basic problem was that I found all sorts of conditions which we hadn’t factored in to the initial ...

For a user experience designer, there's nothing quite as humbling as seeing a test of your system with actual users. It's an eye-opening experience, and one which I've often recommended to product owners and developers as well. You get to see your assumptions and beliefs challenged, and often shot down. It can be difficult, but it's an ...