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Last week I asked our Interactive Media team, Why do we Sketch?  Sketching plays such a heavy role in our daily activities but why are we so eager to pick up a sharpie before diving in to the pixels? I've noticed that more and more people are going back to pen & paper, and no longer rushing to their computers.  Superb, but ...

As User Experience matures as a discipline and the mainstream gets and values UX this has made us think harder about recruiting User Experience talent.  I look back at my CV of old and remember my previous job applications, and now that I’m looking from the inside out and recruiting for our UX team, it seems that things have got a whole ...

Do you want to work with awesome brands including Tesco, Virgin Media, BBC & Barclays?  Do you have an inherent belief in applying User Centered Design techniques to create intuitive, usable and inspired experiences? If so, we have several opportunities available for talented, experienced, UX rockstars, as either User ...

Even when you work with world-class brands (retailers, mobile phone companies, finance companies, all sorts…) they still ask who in the world does digital customer experience the best. So, often they ask “who is the best in our industry online?” and often ask us the same question more generally, looking to find examples to follow from other ...

OK, with just a week to go it’s time to tell you what we’re doing at MIX this year. Last year, I looked at a whole bunch of stuff in Virgins, Spaceships and Hobnailed Boots but we focused in on a few things like the power of brand experience, and how you go about it with the philosophy of Total Experience Design where you have to look wider than ...

I’m taking a respite from my recent glut of multi-touch posts and jumping back in to the web paradigm with one of my favorite ecommerce topics – the online checkout process.  An online retailer has asked me to solve the mystery of why a high number of shoppers are going AWOL during their checkout process. My concern is that I am ...

With the official launch of Microsoft Surface in Europe just a week or so away, I thought it was time I updated the world on what we’re doing with it. As a Microsoft Surface partner, based in London, working across the entire Europe and EMEA region, but part of a global organisation, we’ve been working with Microsoft Surface for over six months ...

  Ouch! Received an email this morning stating that playful design has no place in a business context!   For the last 3 weeks a small team of us have been working on an Enterprise Search application and we finally have something to show for our hard endeavours.  Our Microsoft Surface Enterprise Search demo rears it's pretty ...

   Have you ever wondered what goes on at an EMC Conchango Community Day?   If so, follow us on at Twitter using the hashtag #comday.  We’ll be keeping both those at Community Day and those that aren’t in touch with what’s happening at Community Day by twittering throughout the day.   The next community day ...

Before the festive holiday kicked in I intended to design a Microsoft Surface Card Sorting application but time ran out without me getting much further than a brief conversation over a cuppa with some user experience colleagues and a few very rough and barely legible sketches of the application interface. To make sure I don’t ...