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In 2011 Google did the unthinkable or for a lot of people, the “about time” by dropping their all new Panda algorithm that would change the old school way that it had spidered and indexed sites previously. This in part was a pre-cursor for Google+ and more social results, but more importantly to weed out and drop the spam and poor content that ...

The recent, and rather public, admission from Epsilon that they had their servers breached by hackers and customer data had been accessed is another very public embarrassment for companies that do not take both data security and network security seriously. When I mean serious, I don't just mean that we have principles, guidelines and protocol ...

I realized that I haven't been on here since 2010 with a post about how times have changed within Retail where it used to be a big NO having cameras in your store http://tinyurl.com/Madman2010 Since then, I have blogged elsewhere, written papers, produced music and other good stuff... So 2011, and a return to where it all started with my ...

My how we have come a long way since I first began in Retail, goodness that was over 20 years ago! Back then we had no internet, comparison shopping was walking down main street, or the emerging shopping malls. Social Commerce was listening to what your friends had said about a product or store, and whatever the store had information ...

Well I’ve been here (the good ol’ US of A) for over two weeks now, my how the time has flown! And what are the major differences on this side of the pond vs UK? Is what I intend to write about here and when I can I’ll update on some of the work that I’m doing with the team out here. First off I guess, everything is just bigger! I know it’s ...

I was prompted to write this blog in a sort of pseudo response to an article in the FT  article http://tinyurl.com/RetailFT around the predictions of ecommerce and why there is not the glutton of mass adoption of this medium. Well firstly it is doing very well just now, thank you very much, across Europe online retail sales grew from €98bn in ...

At what point do retailers embrace the social shopping sphere? From reviews, comments, payments, marketing and brand voice, where and how do they begin? There are so many social networks and sites here today gone tomorrow that retailers and brands are  concerned that there either too late, too early or will waste their money on something that ...

I’ve been talking about the state of the high street for my last few posts and of course will continue to discuss and debate the future and where there could be some light at the end of the tunnel (looking specifically at the launch of Wellworths - a great well done to Claire Robertson and her team or re-invigorated and re-invented retail takes a ...

Started this Blog as a sort of step and thoughts for the forthcoming Luxury Interactive (e-Commerce) event in London on 16th – 18th March details here… I have been asked to attend – and got me thinking about the Luxury market and how it is handling the current recession. Not hearing anything from Dior, Gucci or Dolce & Gabbana that they are ...

I have been asked a lot recently by friends, colleagues and others within the struggling retail sector what is the future and how can both large brands and smaller boutiques stores sustain and survive on our traditional high street? I don’t have a magic wand or full raft of advice here to deliver the answers to make the UK high street take a ...