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My how we have come a long way since I first began in Retail, goodness that was over 20 years ago! Back then we had no internet, comparison shopping was walking down main street, or the emerging shopping malls. Social Commerce was listening to what your friends had said about a product or store, and whatever the store had information ...

I was prompted to write this blog in a sort of pseudo response to an article in the FT  article http://tinyurl.com/RetailFT around the predictions of ecommerce and why there is not the glutton of mass adoption of this medium. Well firstly it is doing very well just now, thank you very much, across Europe online retail sales grew from €98bn in ...

I’ve been talking about the state of the high street for my last few posts and of course will continue to discuss and debate the future and where there could be some light at the end of the tunnel (looking specifically at the launch of Wellworths - a great well done to Claire Robertson and her team or re-invigorated and re-invented retail takes a ...

Well it was very close… and there are a few towns and small cities that will never be the same as the vicious cycle continues on the high street and shopping malls up and down the country. As lots and units become vacant, especially larger ones such left by Woolworths, MFI, Adams, Zavvi etc… and no one to fill them -  the landlords will try ...

Retail readiness... Retail is in the detail... Christmas is coming..READY?? For retailers that have checked, double checked, reviewed, written post-Christmas documents around key learning’s from the past year – and how to ensure that next Christmas is even more successful that the one just passed. The teams then go into overdrive ...

Continuing the 360° Retail theme that I started in July this is the next instalment - that when completed you will have the fundamentals of a 360° Retail Guide. Staff & Operations In retail one of the biggest assets is of course the staff. These are the customer facing element of the retail business. They hold such value that ...

In my last blog - I touched on the power of the games industry and how they are now shaping the way that consumer enjoy their multi-media experiences at home. This has been a long hard struggle for these companies and have seen many peaks and troughs over the decades to try and get to the point where we are today. At the same time games ...

...TO LATE!!! As most (hopefully ALL) retailers know Easter is the second most important trading time after Christmas! However - how many retailers were ready for this Easter ?? - because this Easter is going to be tough ride... Most retailers will have planned Xmas >> Winter Sale >> Easter - roughly in that order - base their ...

With the 2008 Retail Week Conference coming to London next week (which Conchango is one of the key Sponsors)- I thought that an objective view of the traditional high street was in order to see how in this e-commerce focused age how retailers are coping in the 21st Century and what (if any..) new initiatives and learnings from the digital age have ...

In my last blog I talked about the apparent "worth" of the internet to advertisers and marketing people - and also touched on a forthcoming blog around Google's Video Ads (which would be this one..) and the future of this space moving forward. To begin let's go back to a time (if you are old enough to remember) when UK ...