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I’ve been talking about the state of the high street for my last few posts and of course will continue to discuss and debate the future and where there could be some light at the end of the tunnel (looking specifically at the launch of Wellworths - a great well done to Claire Robertson and her team or re-invigorated and re-invented retail takes a ...

Retail readiness... Retail is in the detail... Christmas is coming..READY?? For retailers that have checked, double checked, reviewed, written post-Christmas documents around key learning’s from the past year – and how to ensure that next Christmas is even more successful that the one just passed. The teams then go into overdrive ...

Continuing the 360° Retail theme that I started in July this is the next instalment - that when completed you will have the fundamentals of a 360° Retail Guide. Staff & Operations In retail one of the biggest assets is of course the staff. These are the customer facing element of the retail business. They hold such value that ...

Please welcome the new King - 360° Retail!Just as Web2.0 was a buzz word for a seismic change in the way users interacted and used the internet, the Web2.0 term was over used and wrongly interpreted by both retailers and their internal processes and decision makers that would influence their web strategies. So we (in the consultancy trade) moved ...

...TO LATE!!! As most (hopefully ALL) retailers know Easter is the second most important trading time after Christmas! However - how many retailers were ready for this Easter ?? - because this Easter is going to be tough ride... Most retailers will have planned Xmas >> Winter Sale >> Easter - roughly in that order - base their ...

Today is day 1 of the Retail Week Conference 2008.  I arrived in time for the breakfast briefing, sporting a Conchango t-shirt. My trim figure barely made a dent in the XL Conchango t-shirt leaving plenty of room for a couple of colleagues to squeeze in. After a much-needed caffeine injection and over-indulgence in fresh croissants I ...

With the 2008 Retail Week Conference coming to London next week (which Conchango is one of the key Sponsors)- I thought that an objective view of the traditional high street was in order to see how in this e-commerce focused age how retailers are coping in the 21st Century and what (if any..) new initiatives and learnings from the digital age have ...