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If you’ve been following our activities with customer-led innovation events such as V-Jam that took place with NESTA and Virgin Atlantic last year, and most recently T-Jam (see what we did there?!) with Tesco.com, you might be interested in an update. So here’s one for T-Jam: Customer-led innovation is about giving a set of bright thinkers who ...

If you’re a fan of Nick Lansley, Head of R&D at Tesco.com (yes, he does have quite a following), then you’ll know from this post on his techfortesco blog, that we are helping Tesco bring together a rather unique event. In the spirit of customer-led innovation set by people like Dell, with their Ideastorm, and our other client Virgin Atlantic, ...

Digital Nutshell: Issue 4 – MidemNet 2009 Special ~ Digital Music 2.0 Next stop after Las Vegas (as well as a brief stop over in Gibraltar – full analysis of the Online Gaming industry coming soon…) was onto Cannes and the MidemNet digital Music conference – and what could be classed as the Music industrys defining year such as the web was 2 ...

Well it was very close… and there are a few towns and small cities that will never be the same as the vicious cycle continues on the high street and shopping malls up and down the country. As lots and units become vacant, especially larger ones such left by Woolworths, MFI, Adams, Zavvi etc… and no one to fill them -  the landlords will try ...

Retail readiness... Retail is in the detail... Christmas is coming..READY?? For retailers that have checked, double checked, reviewed, written post-Christmas documents around key learning’s from the past year – and how to ensure that next Christmas is even more successful that the one just passed. The teams then go into overdrive ...

I have talked enough about this topic in various blogs, presentations and events. Sometimes I try to be explicit in the reasoning and other times I add it as a point of reference... So The Long Tail - as described throughout by Chris Anderson and others talks about  - and here I am talking about the digital media Long Tail where unlimited ...

Continuing the 360° Retail theme that I started in July this is the next instalment - that when completed you will have the fundamentals of a 360° Retail Guide. Staff & Operations In retail one of the biggest assets is of course the staff. These are the customer facing element of the retail business. They hold such value that ...

With the 2008 Retail Week Conference coming to London next week (which Conchango is one of the key Sponsors)- I thought that an objective view of the traditional high street was in order to see how in this e-commerce focused age how retailers are coping in the 21st Century and what (if any..) new initiatives and learnings from the digital age have ...

It’s been a while since I updated my blog – I’ve been busy working with our wonderful clients on some great concepts. However  - I felt compelled to write a short but poignant blog around what David Cameron announced on 11th Sep, with his “Out Of Town Parking Charges.” His proposal was that, "councils ...