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If you follow this link you’ll see how much we talk about Total Experience Design here at EMC Consulting (formerly Conchango) and I recently gave a talk at the Forrester Marketing Forum Europe where we also talked about it as an approach to orchestrating experiences, even marketing ones. However, after finding a few references to Total Experience ...

I had the privilege of meeting and listening to Bill Buxton last week at the MIX UK Conference down in Brighton. Bill is now Principal Researcher at Microsoft, and in his keynote, he talked about changing Microsoft from within. A good Register article on it is here. A few things he said resonated, and one came to mind when I saw Swype. This is a ...

A quickie to let you know that my MIX08 session has a time, date and place. The full Facebook event is here: http://www.facebook.com/event.php?eid=9215037357 - do go join up. It's always slightly encouraging, not to say scary, to see people who actually might turn up! Or for you FB resisters: March 6th, 4.15pm, Delfino 4005, The Venetian ...

So, blog-writing... dangerous thing. You can reveal things you never thought anyone would read ever... lesson-learned: People read your blogs! Shocking, but apparently true according to Thomas and Mike at The Signal. These guys spend their time reading, chatting, getting shouted at by their boss. Much like my life actually, but I don't have the ...

It's hard to write blogs! I mean, it's hard to find the time... for me anyway. I like to share though, so if I make a new year's resolution, maybe it's this! Anyway - I have a good reason to. I'm off to MIX 08 in Las Vegas in March, and I'm speaking too. I've sat in the audience the last two years and often thought we had a lot to bring and this ...