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Hello,  Well, this is a tricky blog post to write, but let's cut straight to it. After May 31st 2011, I will no longer be at EMC Consulting. I've decided that after 18 years of working, and 12 years at EMC Consulting (Conchango and OS Integration) that it's time for a bit of a rest! This company, its people and clients, have been a ...

On Thursday night I attended the B2B Marketing Awards 2010.  Myself and Mike Crossman were delighted to be invited as guests to this event by Kate Bresnan, Digital Marketing Manager at Colt. We (Colt and EMC Consulting) were shortlisted in the category of Best International Campaign for the campaign ‘Choosing to Turn Left’.  It was a ...

Last week I asked our Interactive Media team, Why do we Sketch?  Sketching plays such a heavy role in our daily activities but why are we so eager to pick up a sharpie before diving in to the pixels? I've noticed that more and more people are going back to pen & paper, and no longer rushing to their computers.  Superb, but ...

As User Experience matures as a discipline and the mainstream gets and values UX this has made us think harder about recruiting User Experience talent.  I look back at my CV of old and remember my previous job applications, and now that I’m looking from the inside out and recruiting for our UX team, it seems that things have got a whole ...

Do you want to work with awesome brands including Tesco, Virgin Media, BBC & Barclays?  Do you have an inherent belief in applying User Centered Design techniques to create intuitive, usable and inspired experiences? If so, we have several opportunities available for talented, experienced, UX rockstars, as either User ...

Second in a series of however many we end up with! Coming towards the end of the series is a look at how we are having to move beyond mere 'usability' in to Total Experience Design, and also discussion of how UCD as an underlying discipline is driving innovation. But that's all just to keep you subscribed if you think you've got a handle on the ...

If you follow this link you’ll see how much we talk about Total Experience Design here at EMC Consulting (formerly Conchango) and I recently gave a talk at the Forrester Marketing Forum Europe where we also talked about it as an approach to orchestrating experiences, even marketing ones. However, after finding a few references to Total Experience ...

If you’re a fan of Nick Lansley, Head of R&D at Tesco.com (yes, he does have quite a following), then you’ll know from this post on his techfortesco blog, that we are helping Tesco bring together a rather unique event. In the spirit of customer-led innovation set by people like Dell, with their Ideastorm, and our other client Virgin Atlantic, ...

Even when you work with world-class brands (retailers, mobile phone companies, finance companies, all sorts…) they still ask who in the world does digital customer experience the best. So, often they ask “who is the best in our industry online?” and often ask us the same question more generally, looking to find examples to follow from other ...

  The usual #Surface suspects have been posting their Microsoft Surface tips on Twitter.  To avoid losing these design recommendations for this interaction paradigm in to the twittersphere I have collated the first 20 tips below.   If anyone wants to suggest further tips then please use the hashtag ...